Andreas Razos

Professional Experience

IT Project Management, MetLife , Greece                                                                                     2009–Present  

• Set up IT Project Management Office for Metlife Greece: Procedures, Documentation, Risks, Metrics, Reports.
• Go paperless: Introducing effective tools like Jira & Clarity to adhere the full project lifecycle.
• Digitalization requirements & presentation of business plan for ESE.

Major Projects:

• “The Wall”: 360 degree view of a customer’s policies, cutting across business units and legacy systems, based on non SQL database (Mongo)
• com: CRM system for profiling potential customers, assigning tasks and generating leads.
• e-Services: Customer facing platform for Group and Individual policies providing full policy info, contact request and electronic pay of policy premium.
• PCI: Global data security standard that any business of any size must adhere to in order to accept payment cards, and to store, process, and/or transmit cardholder data.

Business Analyst & PM, MetLife , Greece                                                                                      2007–2009

• Reporting & Analytics solution for Group & Individual policies based on large data sets.
• Coordinated a group of 6 developers in designing and implementing various IT solutions.
• Support the transfer of IT solutions to MetLife sister companies in Bulgaria and Cyprus.

Market Analyst, Japan Tobacco International (JTI), Greece                                              2005–2007

• In charge of market research for JTI, a leading tobacco industry in Greece and 2^nd worldwide
• Consolidated distribution & sales data for regular and ad hoc reporting
• Analyzed sales & market share data and created forecasts for all JTI’s cigarette brands

Education

MSc in Financial Mathematics, University of  Warwick, UK                                               2002–2003       

• Dissertation: “Calculating Value at Risk (VaR) using Monte Carlo Simulation”
• Extensive coursework on modeling and analysis of financial data

BSc in Mathematics, University of Patras, Greece                                                                   1995–2000       

• Concentration on Operations Research & Statistics

High school diploma, 15^th General Lyceum of Athens, Greece                                         1992–1995       

Skills

• Information Technology: Years of experience in information systems design for the insurance industry, focusing on process analysis, requirement specification, application screen design & testing, and user training
• Business Analytics: Accomplished user of SQL for custom querying & reporting and OLAP tools (IBM COGNOS) for analysis, in the context of large production databases
• Communication: Excellent presentation and interpersonal skills, effective reporting skills
• Computing: Expertise in Microsoft Office suite, Clarity, Jira, using Excel in connection to databases, working knowledge of SPSS, Matlab, and Visual Basic
• English: Verbal & written proficiency, Cambridge Proficiency Certificate (CPE), Greek: Native speaker